MetaM

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MetaM providing
the best digital BPO platform

MetaM, a digital marketing partner of successful the customer from various industries.
We provide differentiated digital marketing platform that it most suitable and customized for each customer by connecting data from Customer Care,
Customer Acquisition and CEM Consulting with technology from AI, Chatbot, ASP service.

Business

Customer Care Service

Contact Center Operation Management
Customer Care Service consulting

Customer Acquisition Service

Analyzing marketing contents
Analyzing the database and setting up the call strategy
Managing operations

ASP Service

Building an efficient contact center/Providing operation service according to the call center operation purpose of the customer
Building an integrated call center based on CTI

Artificial Intelligence

Identifying a proper AI model and verifying the method of productivity improvement
Running and verifying an AI pilot project
Outsourcing AI operation

Digital Platform Service

Multichannel Customer Service
CS Application Service
Platform & Solution Service

CEM Consulting

Developing CEM strategy
Designing CEM process
Developing CEM information strategy
Consulting CEM solutions

MetaM grievance committee e-mail : mcc_ombudsman@meta-m.co.kr

MetaM operates a grievance committee to respond quickly and fairly to employees' grievances.
Please submit complaints about inconveniences and improvements within the company by e-mail.
(workplace harassment, grievances and reports, workplace sexual harassment etc.)
We will improve the working environment by promptly handling complaints from employees.

MetaM

6FI, Bojean Bldg, 725, Eonju-ro, Gangnam-gu, Seoul, Korea
TEL : +82 2 2076 8700 FAX : +82 2 2095 2288